While on a recent
vacation in Europe, I found that there are, generally, two types of Americans
who travel abroad.
The first type tends to
be polite, use their indoor voices, and are keen to discover new places,
cultures, and people, and learn about foreign countries from a different
perspective to what they’ve learned stateside.
They may try to learn
at least a little of a foreign language when possible, and they willingly
acknowledge that the whole world is not English-speaking.
The second type tends
to believe money talks. Regardless of their economic status, these people have
reached the point of being able to afford a European vacation, whether they’re
company CEOs or they’ve saved for the vacation of a lifetime.
Having reached this
status, they often exhibit a sense of entitlement. I call them The Privileged, “knock
this chip off my shoulder” type. They are American in all caps.
This second group is
often loud, quick to take offense when things don’t go their way, and appear to
think they already know everything about the places they’re visiting and the people
who live there. They are looking to have their opinions reinforced.
They also are likely to
have the attitude that everyone in the world speaks English; foreigners simply
pretend they don’t to make things difficult.
I know what you’re
thinking: these are stereotypes. No one is exactly like either of these
descriptions. But stereotypes are based in reality, even if they take it to the
extreme.
I have met people who
fit very neatly into each of those categories.
Most people are a
combination of the two, and depending on how the day is going for them, show
more of one or the other.
Those who exhibit more
characteristics of the second type are the ones who embarrass the rest of us.
They also tend to be the ones Europeans remember as Americans.
We’ve all had an “ugly
American” moment when weather, disappointment or the hassle of packing and
moving from place to place just gets to us.
The problem is that
many Americans look on this not as rude but as “just having a bad day,” with no
explanation or apology necessary. Some people act as if it is our right as
Americans to expect the best, and insist that we get it.
I have seen this so
much when traveling that it is refreshing to find Americans who are empathetic,
polite and considerate of those from different cultures.
Yes, we’re considerate
– usually – with other Americans, but we can often be more abrupt than those of
other cultures are used to.
The “This is who I am;
get over it” attitude is precisely what Europeans find distasteful.
The attitude doesn’t
end when Americans come home, either.
Those who cater to the
tourist industry welcome having their guests leave comments on sites such as
Trip Advisor.
I use this site to help
decide where to book when I’m planning a vacation. And I leave comments about
the places I’ve stayed, as well.
I admit, I have few
requirements: clean sheets and towels, a working shower and a bed with no
bedbugs. While a television is a nice touch, and these days expected, unless
I’m traveling alone, I probably won’t turn it on, especially in a non-English-speaking
country.
While a dripping faucet
or a drafty window can be irritating enough to disturb sleep, other things
people complain about (drab curtains, tired carpets or even a creaky floor)
make me shake my head.
I once traveled in a
group where one woman complained that the walls in her room were dirty! This
was in a new hotel, and no one else had that experience.
Sure, mentioning that
the rooms could use an update might be a valid suggestion. But some people seem
to have nothing to say except whether or not they liked the color of the room,
the carpet or the lighting fixtures, and then give a low rating as if they
worked for Queer Eye for the B&B.
They say nothing of comfort, security or the quiet factor of the room.
I once stayed in a
B&B where I’d read the complaints about the layout of the bathroom. (It had
one; I was good with that.) The main issue was that there was only about 2 feet
between the sink and the door. It was a single room. I found the distance
adequate to get from the toilet on one side to the shower on the other. When I
reviewed it, I suggested that people who found it too narrow a space simply
leave the door open. It was a single room, after all.
I’ve also read reviews
from Americans who ripped a B&B to shreds because the batteries in the
remote for the TV were dead.
Really? Did you ask for
new ones?
The management doesn’t
generally know about these issues unless a guest mentions it. Maids are there
to clean, not check TV remotes.
My experience, whether
with a B&B or a hotel, is that management is more than willing, with great
apology, to quickly remedy issues like batteries, towels and assorted other
problems. They will work with guests to make accommodations on things that
can’t immediately be fixed, like Wi-Fi dead spots. But the guest needs to speak
up.
I find it odd that the
Americans who are willing to loudly complain about cultural differences will
wait until they get home and put issues like batteries in their complaints
about their accommodations.
It’s true that
Europeans can also be critical of places to stay. But on the whole, they tend
not to be as harsh in their ratings over minor inconveniences.
My attitude when
traveling is that, like it or not, I am representing my country when I travel
abroad. My behavior will affect how others view Americans.
Do I always behave like
the model tourist? Admittedly, no. But I do try, and when I fail, I try to make
amends.
A European vacation is
an opportunity to learn new things, and I try to learn as much as possible.
Americans who can
afford to vacation in Europe should not use that as an opportunity for
arrogance.
An American tourist
should not expect better treatment simply because of national origin. Because of some tourists, the reverse might
end up being the case in some places.
You are not just a guest
in another country. You are an advertisement for whether or not others should
come to visit America.
The only privilege
should be the chance to see new places and learn new things. It should not be a
guest’s expectation of entitlement simply for having been born in a land of
opportunity.